Reference

The Rules That Cover Your Account

Access to michlottery's sports betting and casino services depends entirely on whether your state's law allows it. Before you open an account, these legal pages spell out the exact terms that govern eligibility, account creation, and your wallet activity — including how PayPal, Venmo…

State-Dependent AccessAccount Terms ApplyPayPal · Venmo · Play+Data Privacy RightsContact Path Available
michlottery The Rules That Cover Your Account
ACCOUNT PROTECTION

How We Manage Data and Security

Your account data doesn't just sit in one place — it's actively managed to meet financial record-keeping requirements and state-level privacy standards across every eligible US state, whether you're based in Las Vegas or anywhere else the platform is available. We apply two-factor authentication at every login, monitor sessions for unusual activity, and retain transaction records for the legally required window. Cookies running in the background help keep your session stable but don't share data with third parties for advertising.

Data Retention Account records, including your full transaction history across PayPal, Venmo, and Play+, are retained for the period required under applicable state and federal financial regulations.
Cookie Policy We use session and analytics cookies to keep your account active and understand which sections you use most. Cookie preferences can be adjusted directly from your browser settings.
Account Security Your account is protected by two-factor authentication at login. If you notice any unrecognized access, contact support immediately and we'll lock the account pending investigation.
Data Access Requests You can request a copy of the personal data we hold on your account at any time. Submit the request through Account Settings or by emailing our support team directly.
GET POLICY HELP

Contact Paths for Policy Questions

Getting a straight answer to a legal or policy question shouldn't take a lot of effort. Whether you're looking at a specific clause in the terms of service, disputing a transaction processed through Venmo or Play+, or requesting a copy of your personal data, we've set up contact paths that get you to the right person without sending you in circles. Live chat, email, and your own account settings all connect to the same support operation — pick whichever fits your situation.

Team online

Live Chat

Open the chat widget from your logged-in account dashboard to connect with our support team directly — the most direct path for time-sensitive legal or account-policy questions.

Email Support

Submit detailed policy questions or formal dispute requests by email and receive a written response that documents both your concern and our stated position on the matter.

Account Settings

Log into your account and navigate to Settings to check your currently accepted terms version, request a data export, or update your contact and identity details.

Your Rights and Our Policies, Straight Up

Most of the questions we get about our legal terms fall into a few clear buckets — state eligibility, data rights, payment records, and account security. The answers below reflect our current policy and are written to match what the law actually requires, not just what sounds easy. If your question isn't covered here, our live chat team handles legal and policy queries directly and keeps a written record of every exchange.

Access depends entirely on your state's law. We operate only where online sports betting or gaming is permitted under state regulation — check your state's current status before opening an account.

Log into your account and go to Account Settings, then select the data request option. We'll compile your personal records and deliver them within the timeframe required by applicable law.

Closing your account removes active access but we retain payment reference data — including PayPal and Venmo transaction IDs — for the period required under financial record-keeping regulations.

Yes. Open a dispute through our live chat or email support and include the transaction date and payment method — PayPal, Venmo, or Play+. We investigate and respond in writing.

Each policy document shows a revision date at the top. We may notify you by email if changes are material, but continuing to use your account after a revision counts as acceptance.

Contact our support team immediately via live chat. We'll freeze your account, initiate an internal security check, and walk you through resetting your login credentials and two-factor authentication.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.